Engagement

people on street 593

Engagement

Resource documents, videos and links to assist with local authority engagement activities. Many of the resources are from councils who have shared their documents with the sector via our Toolkit. If your Council has engagement resources it would like to share on this page, send them to info@taituara.org.nz 

 

Deliberative Democracy

 

Civics Education

Effective Engagement with Māori Engaging with diverse communities

Community Led Development

Award Winners

Engagement Resources

 Activating wellbeing

 


Deliberative Democracy

 

Deliberative Democracy Engagement

A resource hub developed by the Mosaic Lab with “how to guides” for key deliberative democracy processes
Deliberative democracy resource hub — MosaicLab
 

A toolbox full of resources detailing the implementation, evaluation and embedding of deliberative democracy
Innovative Citizen Participation - OECD
 

see also the OECD Guidelines for citizen participation processes

 

newDemocracy is an independent, non-partisan organisation, which aims to develop, demonstrate, and promote deliberative processes. Website contains a range of useful guidance on deliberative processes.
newDemocracy Foundation
 

Link to the 4th Participatory and Deliberative Democracy Festival. Has video recordings detailing how deliberative democracy has transformed youth participants understanding of democracy, their day-to-day life and their political and civic engagement.
The impact of deliberative democracy on youth
 

A power point from a Design Factory presentation which outlines design thinking processes for an engagement group
Design Factory presentation
.

 

Future for Local Government's research and reports on citizen juries and assemblies:

Unlocking the Potential of Local Government –Activating a wellbeing ecology, in place – The Southern Initiative
https://www.aucklandco-lab.nz/reports-summary/unlocking-the-potential-of-local-government-activating-a-wellbeing-ecology-in-place

Watercare Citizens’ Assembly (2022):  

"What should be Tāmaki Makaurau’s next future water source?" – led to recommendation that direct recycled water would be the best solution to meet the city’s water needs beyond 2040.

Learnings from Victoria Deliberative Democracy
RD-Note-Learnings-from-Victoria.pdf (futureforlocalgovernment.govt.nz)

Beca's report on collaborative models
Collaborative-Models-Report.pdf (futureforlocalgovernment.govt.nz)

 RangatiratangaCitizenship and a Crown that is ‘Māori too’: Boldness and the Future of Local Government
Rangatiratanga-Citizenship-and-a-Crown-that-is-Maori-too-Final.pdf (futureforlocalgovernment.govt.nz)

 Civic innovation and local government futures
Civic Innovation + Local Govt Futures (futureforlocalgovernment.govt.nz)

 Link to all FfLG research and reports
 Research and reports | Review into the Future for Local Government

The Southern Initiative

The Southern Initiative works in Southern and Western Auckland developing equity programmes for Māori and Pasifika peoples in particular. It brings central and local government together to deliver the programmes.
The Southern Initiative reports can be found here 
https://www.tsi.nz/our-reports

Examples from other Countries

Irish Citizens’ Assemblies (2016-2018): on abortion, same-sex marriage, divorce, blasphemy, and climate change – that have all led to either referendums, constitutional changes and/or new legislation.
About the Citizens' Assembly - The Citizens' Assembly (citizensassembly.ie)

French Citizens’ Climate Convention (2019-2020): on how to reduce greenhouse gas emissions by 40% by 2030, in a spirit of social justice that influenced France’s Climate Act.
Home - Convention Citoyenne pour le Climat

Canada’s Citizens’ Assemblies on Democratic Expression (2020-2022): on examining the impact of digital technologies on Canadian society, reporting to the Canadian Commission on Democratic Expression, to the federal government and the public.
Citizens' Assembly on Democratic Expression (commissioncanada.ca) 

Local Government NZ 

Strengthened Local Democracy Recording. This session featured: 

    • International expert, Lyn Carson, a highly regarded Australian academic and current research director at newDemocracy
    • Jean Drage, a renowned researcher, writer and teacher of New Zealand local government and politics.

The pair discussed what a strengthened and inclusive local democracy could look like in New Zealand, including the idea of citizen juries to make difficult decisions. 
Limitless Local: Exploring the Future for Local Government zoom #1 - Zoom (access passcode: 62658701)

Other LGNZ resources, including Stronger Focus on Wellbeing and Authentic Relationships with Hapū, Iwi and Māori can be found here
Future for Local Government | Ko Tātou LGNZ

Back to top

 


Civics Education 

The following materials are shared by Auckland Council:

Introduction-Auckland council, and teacher student resources

Co-governance-relationship-Māori, and teacher student resources

Civic-participation, and teacher student resources

Elections-representation, and teacher student resources

Civic participation on Auckland website 
https://www.aucklandcouncil.govt.nz/elections/auckland-council-you/civic-participation/Pages/default.aspx

Examples of "What does your council do?" type videos:

Dunedin City Council 
Introducing your City Council - YouTube

Hamilton City Council  
What does Council do? - YouTube

Palmerston North City Council 
Welcome to Palmerston North City Council- youtube

Graphic 

Illustration of local authority responsibilities 
LG_Illustration_HighRes.pdf (lgnz.co.nz)

LGNZ

Vote 2022 LGNZ Youth-Voting-Teachers-Guide 

Vote 2022 LGNZ Youth-Voting-Teachers-Guide-Te-Reo-Maori

Electoral Commission

Teaching voting at schools

 

Back to top


 Effective Engagement with Māori

Local Government is clearly and obviously an extension and expression of the crown.
Check out Te Arawhiti resources to raise the capability of public servants to effectively engage with Māori.

Engagement framework
https://www.tearawhiti.govt.nz/assets/Maori-Crown-Relations-Roopu/451100e49c/Engagement-Framework-1-Oct-18.pdf

Engagement guidelines
https://www.tearawhiti.govt.nz/assets/Maori-Crown-Relations-Roopu/6b46d994f8/Engagement-Guidelines-1-Oct-18.pdf

Engagement strategy template
https://www.tearawhiti.govt.nz/assets/Tools-and-Resources/Crown-engagement-with-Maori-Engagement-strategy-template.pdf

Capability building
https://www.learnmaori.com/te-ao-maori-course/for-professionals/

https://www.tearawhiti.govt.nz/tools-and-resources/tools-for-your-development/

Know your councils settlement commitments and iwi\hapū interests

Find a treaty settlement
https://www.govt.nz/browse/history-culture-and-heritage/treaty-settlements/find-a-treaty-settlement/

A searchable database of commitments
https://tehaeata.govt.nz/nau-mai-haere-mai-ki-te-haeata?destination=/kia-ora

Te Kāhui Māngai is a useful tool for anyone to find out basic information about iwi, hapū and marae
https://www.tkm.govt.nz/

Back to top


Engaging with Diverse Communities

 

Pacific
https://www.mpp.govt.nz/publications-resources/resources/yavu/

Disabled people
https://www.odi.govt.nz/disability-toolkit/engaging-with-the-disability-community/

Ethnic communities
https://www.ethniccommunities.govt.nz/resources-2/guides-and-how-tos/ethnicity-matters-a-guide-to-working-with-ethnic-communities/

Rainbow communities
Rainbow communities Engagement Guidelines - Auckland Council

 

Children & Youth

A compilation of case studies from around the world to help youth leaders and cities to spark and accelerate immediate, on the ground action on climate change and foster a collaborative spirit between mayors and youth climate leaders.

Youth Engagement Playbook for Cities: How to tackle the climate crisis through collaboration with youth

 

A variety of engagement methods which can be used to engage with mokopuna
Engagement Methods: guidance by the Children’s Commissioner

This Child and youth engagement toolkit was used in the development of the Government’s first Child and Youth Wellbeing Strategy. 
Child and youth toolkit

Youth Deliberative Democracy Guidance Framework - Auckland Council 

A resource developed by the Ministry of Youth Development for involving young people in Decision-Making
 Keepin’ It Real

        A Children's Commissioner 2018 Case Study 
       In depth engagement with tamariki & rangatahi Māori

Youth voices toolkit
final-youth-voices-toolkit.pdf (myd.govt.nz)

Benefits for your organisation - Youth Engagement
final-youth-engagement-benefits-for-your-organisation.pdf (myd.govt.nz)

Youth engagement in local government
final-youth-engagement-in-local-government.pdf (myd.govt.nz)

Project planning tool
final-youth-engagement-in-decision-making.pdf (myd.govt.nz)

Back to top


Community Led Development

 

What is community led development?

Bank of Ideas (Great newsletter) 
Bank Of Ideas | Community Consultancy

Inspiring communities (Good newsletter)  
Inspiring Communities | Supporting Community-Led Development

Community Matters 
https://www.communitymatters.govt.nz/community-led-development-principles/

Programme examples

Christchurch City Council Community-led development
https://ccc.govt.nz/culture-and-community/community-led-development

Rangitikei – ‘Making this place home’
https://www.rangitikei.govt.nz/files/general/Other/RDC-Community-led-Development-Guide-2021-A4-Doc.pdf

Mangakino Community Led Development Story
https://www.youtube.com/watch?v=wg1whvgmNnM

Evaluation

DIA  Community-led Development Programme, Summary of Evaluation Findings 
https://www.dia.govt.nz/diawebsite.nsf/Files/Community-led-development/$file/CLDP-summary-report-2022.pdf

Effective Community-level change: What makes community-level initiatives effective and how can central government best support them? 
https://thehub.swa.govt.nz/assets/Uploads/Community-level-change-report-0.pdf

Back to top


Award Winners 

 

Te Tohu Waka Hourua

Ngāti Tūrangitukua and Taupō District Council partnership
https://taituara.org.nz/Story?Action=View&Story_id=397 

Tamatea Hapū and Central Hawke's Bay District Council partnership
https://taituara.org.nz/nga-ara-tipuna-ki-tamatea

Greater Wellington Regional Council Climate Resilience Programme
https://taituara.org.nz/building-climate-resilience

Greater Wellington Regional Council Māori outcomes framework
https://taituara.org.nz/te-whariki-maori-outcomes-framework

Tauranga City Council civic precinct redevelopment
https://taituara.org.nz/joint-land-ownership

Wellington City Council ‘Tupiki ora’ strategy and action plan
https://taituara.org.nz/tupiki-ora

Digital Local Government

Hastings District Council virtual digital twin asset management
https://taituara.org.nz/Story?Action=View&Story_id=404

Toi Moana rates collection project
https://taituara.org.nz/toi-moana-rates-collection-project

Christchurch City Council early fire detection solution
https://taituara.org.nz/early-fire-detection-sensor-network

Hamilton City Council website upgrade
https://taituara.org.nz/hamilton-website-redevelopment

Hamilton City Council forecasting housing demand
https://taituara.org.nz/dwelling-projection-model

Waikato District Council land capacity model
https://taituara.org.nz/land-capacity-model

Placemaking

It’s Flaxmere’s Time
https://taituara.org.nz/Story?Action=View&Story_id=403

Ashburton streetscaping revitalisation
https://taituara.org.nz/Story?Action=View&Story_id=407

Toitoi ‘A place for everyone’
https://taituara.org.nz/a-place-for-everyone

Tasman District walking and cycling strategy
https://taituara.org.nz/walking-and-cycling-strategy

Kāpiti District Council accessible playspace
https://taituara.org.nz/lorna-irene-reserve-playground

Whangārei City Council Pūtahi Park redevelopment
https://taituara.org.nz/putahi-park

Taupō town centre transformation
https://taituara.org.nz/taupo-town-centre-transformation

Nelson City Council Te Pā Harakeke Reserve
https://taituara.org.nz/Article?Action=View&Article_id=364

The Pōneke Promise
https://taituara.org.nz/poneke-promise

Organisation and People

Far North District Council – ‘Great Workplaces’
https://taituara.org.nz/Story?Action=View&Story_id=405

Hastings District Council organizational and people development
https://taituara.org.nz/engaging-our-people

Taupō customer services transformation
https://taituara.org.nz/Article?Action=View&Article_id=352

Toi Tangata - Growing a great culture at Toi Moana
https://taituara.org.nz/toi-tangata

Whakatāne District Council ‘Better Together’
https://taituara.org.nz/toitu-te-kotahitanga

Hutt City Council wellbeing programme enhancements
https://taituara.org.nz/wellbeing-programme-enhancements

Ōtorohanga District Council organisation realignment
https://taituara.org.nz/where-kiwi-can-fly

Environmental leadership

Wairoa District Council 'Toi te whenua, Manaaki ki te whenua'
https://taituara.org.nz/Story?Action=View&Story_id=400

Eke Panuku Development Auckland
https://taituara.org.nz/Story?Action=View&Story_id=297

Hamilton City Council stormwater master plan webviewer
https://taituara.org.nz/Story?Action=View&Story_id=408

Queenstown Lakes District Council Whare Mahana Luggate Memorial Centre
https://taituara.org.nz/luggate-memorial-centre

Thames Coromandel District Council Shoreline Management Pathways Project
https://taituara.org.nz/shoreline-management-pathways-project

Collaborative government

Auckland Wynyard Edge Alliance
https://taituara.org.nz/Story?Action=View&Story_id=406

Nelson Community Carbon Footprint
https://taituara.org.nz/community-carbon-footprint

Hamilton economic development showcase
https://taituara.org.nz/economic-development-showcase

Tauranga transport system plan funding
https://taituara.org.nz/infrastructure-funding-and-financing-transport-system-plan-funding

Turanga mahi ki Tamatea
https://taituara.org.nz/jobs-in-central-hawkes-bay

Takai Here Tāngata
https://taituara.org.nz/takai-here-tangata

Kaipara Moana remediation programme
https://taituara.org.nz/kaipara-moana-remediation-programme

Centre of Excellence for Unsealed Roads
https://taituara.org.nz/unsealed-road-network-centre-of-excellence

Tasman joint future development strategy
https://taituara.org.nz/working-together

Hastings Place Based Housing Solution
https://taituara.org.nz/Story?Action=View&Story_id=300 

Community relations

Te Hiku o te Ika Revitalisation Project
https://taituara.org.nz/2022-Datacom-Award-for-Transforming-Service-Delivery/2022-Minister-of-Local-Government-Award-for-Council-Community-Relations

Onehunga Community Recycling Centre
https://taituara.org.nz/onehunga-recycling-centre

Whaitua Kāpiti
https://taituara.org.nz/whaitua-kapiti

Te Pae Whīra o Pā Harakeke
https://taituara.org.nz/te-pae-whira-o-pa-harakeke

Te Awa Kairangi Kai Collective
https://taituara.org.nz/kai-collective

Tell Tom
https://taituara.org.nz/tell-tom

A city for all ages
https://taituara.org.nz/a-city-for-all-ages

Stand for Tasman!
https://taituara.org.nz/elections-campaign-stand-for-tasman

Waimea Inlet Forum
https://taituara.org.nz/waimea-inlet

Taupō Animal Control Shelter
https://taituara.org.nz/taupo-animal-control-shelter

Regeneration Kaiapoi
https://taituara.org.nz/regeneration-kaiapoi

Back to top


 

Community Wellbeing

 

Future for Local Government  - unlocking the potential
https://www.futureforlocalgovernment.govt.nz/assets/Unlocking-the-Potential-of-Local-Government-Wellbeing-Ecology-OCT-2022.pdf

Mahere Hauora - Western Bay of Plenty wellbeing plan
https://www.westernbay.govt.nz/repository/libraries/id:25p4fe6mo17q9stw0v5w/hierarchy/council/plans-and-strategies/Longtermplan2021-2031/Final_LTP_2021-2031/Chapter%20Two/Wellbeing%20Plan%202021-2031.pdf

Social wellbeing exemplars

Te Awa Kairangi Kai collective
https://www.takk.org.nz/

Its Flaxmere’s time
https://www.hastingsdc.govt.nz/assets/Document-Library/Community-Plans/Flaxmere/Flaxmere-Commuinity-Plan-2022-2025.pdf

Kainga Tupu – Tauranga City Council collaborating to tackle homelessness
https://www.tauranga.govt.nz/community/community-services/homelessness

Cultural wellbeing exemplars

Te Ara Atea – The heart of Rolleston’s town centre
https://www.selwynlibraries.co.nz/your-libraries/te-ara-atea

Te Ahu Area – LGNZ cultural wellbeing discussion starter
http://www.lgnz.org.nz/assets/Uploads/7e3a49c931/20190703-Attachment_Cultural-Well-being-Brochure_Creative-NZ.PDF

General engagement resources

International Association for Public Participation (IAP2)
https://iap2.org.au/resources/

Auckland Council's guide to involving communities in our projects and decisions
Engagement Guidelines 2022
 

Citizenlab
Inclusion in e-democracy 

Check out their "but is it codesign?" test. It's helpful for understanding when codesign is being used as a buzz word
Beyond Sticky notes
 


 

Activating wellbeing

 

Community enablement

This webinar aims to support councils to develop the skills and practice of community enablement.
Hear international and local examples of how councils can enable and facilitate strong community groupings, tap easily into community networks and knowledge, support co-design and co-production and help build inclusive communities.
Watch here.

Megan Courtney from Inspiring Communities examines localism through a CLD lens in this paper  - A Focus on the How not the Who – Victoria University of Wellington
https://ojs.victoria.ac.nz/pq/article/view/5367/4696

 This resource from The Southern Institute shares how Te Tokotoru can help activate a wider ecology of wellbeing, and the key shifts it represents as an holistic approach to prevention.
https://tepunaaonui.govt.nz/assets/Resources/TeTokotoru_October_InnovationBrief_2021.pdf

Support collaborative community-led action across diverse groups and sectors
https://inspiringcommunities.org.nz/resources/take-action/enablers/

Anchor Institutions

This webinar is a good introduction to how a council can position itself as an anchor institution.
Matthew Baqueriza-Jackson is a well-respected international expert on community wealth building and social procurement.
Watch here.

 

 

 Back to top