Engagement
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Effective Engagement with Māori | Engaging with diverse communities | |
| Award Winners | Activating wellbeing |
Deliberative Democracy
Deliberative Democracy Engagement
A resource hub developed by the Mosaic Lab with “how to guides” for key deliberative democracy processes
Deliberative democracy resource hub — MosaicLab
A toolbox full of resources detailing the implementation, evaluation and embedding of deliberative democracy
Innovative Citizen Participation - OECD
see also the OECD Guidelines for citizen participation processes
newDemocracy is an independent, non-partisan organisation, which aims to develop, demonstrate, and promote deliberative processes. Website contains a range of useful guidance on deliberative processes.
newDemocracy Foundation
Link to the 4th Participatory and Deliberative Democracy Festival. Has video recordings detailing how deliberative democracy has transformed youth participants understanding of democracy, their day-to-day life and their political and civic engagement.
The impact of deliberative democracy on youth
A power point from a Design Factory presentation which outlines design thinking processes for an engagement group
Design Factory presentation.
Future for Local Government's research and reports on citizen juries and assemblies:
Unlocking the Potential of Local Government –Activating a wellbeing ecology, in place – The Southern Initiative
https://www.aucklandco-lab.nz/reports-summary/unlocking-the-potential-of-local-government-activating-a-wellbeing-ecology-in-place
Watercare Citizens’ Assembly (2022):
"What should be Tāmaki Makaurau’s next future water source?" – led to recommendation that direct recycled water would be the best solution to meet the city’s water needs beyond 2040.
- Watercare - Citizens’ Assembly recommends direct recycled water for Auckland’s future water source
- Video recap - Watercare citizens' assembly project
- Podcast episode from Business Lab
- Newsroom article - The Watercare Citizen's Assembly
Learnings from Victoria Deliberative Democracy
RD-Note-Learnings-from-Victoria.pdf (futureforlocalgovernment.govt.nz)
Beca's report on collaborative models
Collaborative-Models-Report.pdf (futureforlocalgovernment.govt.nz)
Rangatiratanga - Citizenship and a Crown that is ‘Māori too’: Boldness and the Future of Local Government
Rangatiratanga-Citizenship-and-a-Crown-that-is-Maori-too-Final.pdf (futureforlocalgovernment.govt.nz)
Civic innovation and local government futures
Civic Innovation + Local Govt Futures (futureforlocalgovernment.govt.nz)
Link to all FfLG research and reports
Research and reports | Review into the Future for Local Government
The Southern Initiative
The Southern Initiative works in Southern and Western Auckland developing equity programmes for Māori and Pasifika peoples in particular. It brings central and local government together to deliver the programmes.
The Southern Initiative reports can be found here
https://www.tsi.nz/our-reports
Examples from other Countries
Irish Citizens’ Assemblies (2016-2018): on abortion, same-sex marriage, divorce, blasphemy, and climate change – that have all led to either referendums, constitutional changes and/or new legislation.
About the Citizens' Assembly - The Citizens' Assembly (citizensassembly.ie)
French Citizens’ Climate Convention (2019-2020): on how to reduce greenhouse gas emissions by 40% by 2030, in a spirit of social justice that influenced France’s Climate Act.
Home - Convention Citoyenne pour le Climat
Canada’s Citizens’ Assemblies on Democratic Expression (2020-2022): on examining the impact of digital technologies on Canadian society, reporting to the Canadian Commission on Democratic Expression, to the federal government and the public.
Citizens' Assembly on Democratic Expression (commissioncanada.ca)
Local Government NZ
Strengthened Local Democracy Recording. This session featured:
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- International expert, Lyn Carson, a highly regarded Australian academic and current research director at newDemocracy.
- Jean Drage, a renowned researcher, writer and teacher of New Zealand local government and politics.
The pair discussed what a strengthened and inclusive local democracy could look like in New Zealand, including the idea of citizen juries to make difficult decisions.
Limitless Local: Exploring the Future for Local Government zoom #1 - Zoom (access passcode: 62658701)
Other LGNZ resources, including Stronger Focus on Wellbeing and Authentic Relationships with Hapū, Iwi and Māori can be found here
Future for Local Government | Ko Tātou LGNZ
Civics Education
The following materials are shared by Auckland Council:
Introduction-Auckland council, and teacher student resources
Co-governance-relationship-Māori, and teacher student resources
Civic-participation, and teacher student resources
Elections-representation, and teacher student resources
Civic participation on Auckland website
https://www.aucklandcouncil.govt.nz/elections/auckland-council-you/civic-participation/Pages/default.aspx
Examples of "What does your council do?" type videos:
Dunedin City Council
Introducing your City Council - YouTube
Hamilton City Council
What does Council do? - YouTube
Palmerston North City Council
Welcome to Palmerston North City Council- youtube
Graphic
Illustration of local authority responsibilities
LG_Illustration_HighRes.pdf (lgnz.co.nz)
LGNZ
Vote 2022 LGNZ Youth-Voting-Teachers-Guide
Vote 2022 LGNZ Youth-Voting-Teachers-Guide-Te-Reo-Maori
Electoral Commission
Effective Engagement with Māori
Local Government is clearly and obviously an extension and expression of the crown.
Check out Te Arawhiti resources to raise the capability of public servants to effectively engage with Māori.
Engagement framework
https://www.tearawhiti.govt.nz/assets/Maori-Crown-Relations-Roopu/451100e49c/Engagement-Framework-1-Oct-18.pdf
Engagement guidelines
https://www.tearawhiti.govt.nz/assets/Maori-Crown-Relations-Roopu/6b46d994f8/Engagement-Guidelines-1-Oct-18.pdf
Engagement strategy template
https://www.tearawhiti.govt.nz/assets/Tools-and-Resources/Crown-engagement-with-Maori-Engagement-strategy-template.pdf
Capability building
https://www.learnmaori.com/te-ao-maori-course/for-professionals/
https://www.tearawhiti.govt.nz/tools-and-resources/tools-for-your-development/
Know your councils settlement commitments and iwi\hapū interests
Find a treaty settlement
https://www.govt.nz/browse/history-culture-and-heritage/treaty-settlements/find-a-treaty-settlement/
A searchable database of commitments
https://tehaeata.govt.nz/nau-mai-haere-mai-ki-te-haeata?destination=/kia-ora
Te Kāhui Māngai is a useful tool for anyone to find out basic information about iwi, hapū and marae
https://www.tkm.govt.nz/
Engaging with Diverse Communities
Pacific
https://www.mpp.govt.nz/publications-resources/resources/yavu/
Disabled people
https://www.odi.govt.nz/disability-toolkit/engaging-with-the-disability-community/
Ethnic communities
https://www.ethniccommunities.govt.nz/resources-2/guides-and-how-tos/ethnicity-matters-a-guide-to-working-with-ethnic-communities/
Rainbow communities
Rainbow communities Engagement Guidelines - Auckland Council
Children & Youth
A variety of engagement methods which can be used to engage with mokopuna
Engagement Methods: guidance by the Children’s Commissioner
This Child and youth engagement toolkit was used in the development of the Government’s first Child and Youth Wellbeing Strategy.
Child and youth toolkit
Youth Deliberative Democracy Guidance Framework - Auckland Council
A resource developed by the Ministry of Youth Development for involving young people in Decision-Making
Keepin’ It Real
A Children's Commissioner 2018 Case Study
In depth engagement with tamariki & rangatahi Māori
Youth voices toolkit
final-youth-voices-toolkit.pdf (myd.govt.nz)
Benefits for your organisation - Youth Engagement
final-youth-engagement-benefits-for-your-organisation.pdf (myd.govt.nz)
Youth engagement in local government
final-youth-engagement-in-local-government.pdf (myd.govt.nz)
Project planning tool
final-youth-engagement-in-decision-making.pdf (myd.govt.nz)
Community Led Development
What is community led development?
Bank of Ideas (Great newsletter)
Bank Of Ideas | Community Consultancy
Inspiring communities (Good newsletter)
Inspiring Communities | Supporting Community-Led Development
Community Matters
https://www.communitymatters.govt.nz/community-led-development-principles/
Programme examples
Christchurch City Council Community-led development
https://ccc.govt.nz/culture-and-community/community-led-development
Rangitikei – ‘Making this place home’
https://www.rangitikei.govt.nz/files/general/Other/RDC-Community-led-Development-Guide-2021-A4-Doc.pdf
Mangakino Community Led Development Story
https://www.youtube.com/watch?v=wg1whvgmNnM
Evaluation
DIA Community-led Development Programme, Summary of Evaluation Findings
https://www.dia.govt.nz/diawebsite.nsf/Files/Community-led-development/$file/CLDP-summary-report-2022.pdf
Effective Community-level change: What makes community-level initiatives effective and how can central government best support them?
https://thehub.swa.govt.nz/assets/Uploads/Community-level-change-report-0.pdf
Award Winners
Te Tohu Waka Hourua
Ngāti Tūrangitukua and Taupō District Council partnership
https://taituara.org.nz/Story?Action=View&Story_id=397
Tamatea Hapū and Central Hawke's Bay District Council partnership
https://taituara.org.nz/nga-ara-tipuna-ki-tamatea
Greater Wellington Regional Council Climate Resilience Programme
https://taituara.org.nz/building-climate-resilience
Greater Wellington Regional Council Māori outcomes framework
https://taituara.org.nz/te-whariki-maori-outcomes-framework
Tauranga City Council civic precinct redevelopment
https://taituara.org.nz/joint-land-ownership
Wellington City Council ‘Tupiki ora’ strategy and action plan
https://taituara.org.nz/tupiki-ora
Digital Local Government
Hastings District Council virtual digital twin asset management
https://taituara.org.nz/Story?Action=View&Story_id=404
Toi Moana rates collection project
https://taituara.org.nz/toi-moana-rates-collection-project
Christchurch City Council early fire detection solution
https://taituara.org.nz/early-fire-detection-sensor-network
Hamilton City Council website upgrade
https://taituara.org.nz/hamilton-website-redevelopment
Hamilton City Council forecasting housing demand
https://taituara.org.nz/dwelling-projection-model
Waikato District Council land capacity model
https://taituara.org.nz/land-capacity-model
Placemaking
It’s Flaxmere’s Time
https://taituara.org.nz/Story?Action=View&Story_id=403
Ashburton streetscaping revitalisation
https://taituara.org.nz/Story?Action=View&Story_id=407
Toitoi ‘A place for everyone’
https://taituara.org.nz/a-place-for-everyone
Tasman District walking and cycling strategy
https://taituara.org.nz/walking-and-cycling-strategy
Kāpiti District Council accessible playspace
https://taituara.org.nz/lorna-irene-reserve-playground
Whangārei City Council Pūtahi Park redevelopment
https://taituara.org.nz/putahi-park
Taupō town centre transformation
https://taituara.org.nz/taupo-town-centre-transformation
Nelson City Council Te Pā Harakeke Reserve
https://taituara.org.nz/Article?Action=View&Article_id=364
The Pōneke Promise
https://taituara.org.nz/poneke-promise
Organisation and People
Far North District Council – ‘Great Workplaces’
https://taituara.org.nz/Story?Action=View&Story_id=405
Hastings District Council organizational and people development
https://taituara.org.nz/engaging-our-people
Taupō customer services transformation
https://taituara.org.nz/Article?Action=View&Article_id=352
Toi Tangata - Growing a great culture at Toi Moana
https://taituara.org.nz/toi-tangata
Whakatāne District Council ‘Better Together’
https://taituara.org.nz/toitu-te-kotahitanga
Hutt City Council wellbeing programme enhancements
https://taituara.org.nz/wellbeing-programme-enhancements
Ōtorohanga District Council organisation realignment
https://taituara.org.nz/where-kiwi-can-fly
Environmental leadership
Wairoa District Council 'Toi te whenua, Manaaki ki te whenua'
https://taituara.org.nz/Story?Action=View&Story_id=400
Eke Panuku Development Auckland
https://taituara.org.nz/Story?Action=View&Story_id=297
Hamilton City Council stormwater master plan webviewer
https://taituara.org.nz/Story?Action=View&Story_id=408
Queenstown Lakes District Council Whare Mahana Luggate Memorial Centre
https://taituara.org.nz/luggate-memorial-centre
Thames Coromandel District Council Shoreline Management Pathways Project
https://taituara.org.nz/shoreline-management-pathways-project
Collaborative government
Auckland Wynyard Edge Alliance
https://taituara.org.nz/Story?Action=View&Story_id=406
Nelson Community Carbon Footprint
https://taituara.org.nz/community-carbon-footprint
Hamilton economic development showcase
https://taituara.org.nz/economic-development-showcase
Tauranga transport system plan funding
https://taituara.org.nz/infrastructure-funding-and-financing-transport-system-plan-funding
Turanga mahi ki Tamatea
https://taituara.org.nz/jobs-in-central-hawkes-bay
Takai Here Tāngata
https://taituara.org.nz/takai-here-tangata
Kaipara Moana remediation programme
https://taituara.org.nz/kaipara-moana-remediation-programme
Centre of Excellence for Unsealed Roads
https://taituara.org.nz/unsealed-road-network-centre-of-excellence
Tasman joint future development strategy
https://taituara.org.nz/working-together
Hastings Place Based Housing Solution
https://taituara.org.nz/Story?Action=View&Story_id=300
Community relations
Te Hiku o te Ika Revitalisation Project
https://taituara.org.nz/2022-Datacom-Award-for-Transforming-Service-Delivery/2022-Minister-of-Local-Government-Award-for-Council-Community-Relations
Onehunga Community Recycling Centre
https://taituara.org.nz/onehunga-recycling-centre
Whaitua Kāpiti
https://taituara.org.nz/whaitua-kapiti
Te Pae Whīra o Pā Harakeke
https://taituara.org.nz/te-pae-whira-o-pa-harakeke
Te Awa Kairangi Kai Collective
https://taituara.org.nz/kai-collective
Tell Tom
https://taituara.org.nz/tell-tom
A city for all ages
https://taituara.org.nz/a-city-for-all-ages
Stand for Tasman!
https://taituara.org.nz/elections-campaign-stand-for-tasman
Waimea Inlet Forum
https://taituara.org.nz/waimea-inlet
Taupō Animal Control Shelter
https://taituara.org.nz/taupo-animal-control-shelter
Regeneration Kaiapoi
https://taituara.org.nz/regeneration-kaiapoi
Community Wellbeing
Future for Local Government - unlocking the potential
https://www.futureforlocalgovernment.govt.nz/assets/Unlocking-the-Potential-of-Local-Government-Wellbeing-Ecology-OCT-2022.pdf
Mahere Hauora - Western Bay of Plenty wellbeing plan
https://www.westernbay.govt.nz/repository/libraries/id:25p4fe6mo17q9stw0v5w/hierarchy/council/plans-and-strategies/Longtermplan2021-2031/Final_LTP_2021-2031/Chapter%20Two/Wellbeing%20Plan%202021-2031.pdf
Social wellbeing exemplars
Te Awa Kairangi Kai collective
https://www.takk.org.nz/
Its Flaxmere’s time
https://www.hastingsdc.govt.nz/assets/Document-Library/Community-Plans/Flaxmere/Flaxmere-Commuinity-Plan-2022-2025.pdf
Kainga Tupu – Tauranga City Council collaborating to tackle homelessness
https://www.tauranga.govt.nz/community/community-services/homelessness
Cultural wellbeing exemplars
Te Ara Atea – The heart of Rolleston’s town centre
https://www.selwynlibraries.co.nz/your-libraries/te-ara-atea
Te Ahu Area – LGNZ cultural wellbeing discussion starter
http://www.lgnz.org.nz/assets/Uploads/7e3a49c931/20190703-Attachment_Cultural-Well-being-Brochure_Creative-NZ.PDF
International Association for Public Participation (IAP2)
https://iap2.org.au/resources/
Auckland Council's guide to involving communities in our projects and decisions
Engagement Guidelines 2022
Citizenlab
Inclusion in e-democracy
Check out their "but is it codesign?" test. It's helpful for understanding when codesign is being used as a buzz word
Beyond Sticky notes
Activating wellbeing
Community enablement
This webinar aims to support councils to develop the skills and practice of community enablement.
Hear international and local examples of how councils can enable and facilitate strong community groupings, tap easily into community networks and knowledge, support co-design and co-production and help build inclusive communities.
Watch here.
Megan Courtney from Inspiring Communities examines localism through a CLD lens in this paper - A Focus on the How not the Who – Victoria University of Wellington
https://ojs.victoria.ac.nz/pq/article/view/5367/4696
This resource from The Southern Institute shares how Te Tokotoru can help activate a wider ecology of wellbeing, and the key shifts it represents as an holistic approach to prevention.
https://tepunaaonui.govt.nz/assets/Resources/TeTokotoru_October_InnovationBrief_2021.pdf
Support collaborative community-led action across diverse groups and sectors
https://inspiringcommunities.org.nz/resources/take-action/enablers/
Anchor Institutions
This webinar is a good introduction to how a council can position itself as an anchor institution.
Matthew Baqueriza-Jackson is a well-respected international expert on community wealth building and social procurement.
Watch here.